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Frequently asked questions

How do I get my planner after paying?

After payment through Stripe Checkout you are taken to a download page with your files. Stripe also emails your receipt. If anything goes wrong, email us with your receipt and we will send the files.

What format are the planners?

PDF. Most come as a printable PDF and a fillable or hyperlinked PDF you can use on a tablet or computer. Each product page lists exactly what is included.

Which apps work with the digital planners?

Any app that opens PDFs. Hyperlinked planners are designed for tablet note-taking apps such as GoodNotes and Notability, and also work in desktop PDF viewers.

Can I print them?

Yes, for your own use. Pages are US Letter and scale to A4. Printable editions are designed to print well in black and white.

Is anything shipped to me?

No. Everything is an instant digital download.

What is your refund policy?

Because digital products cannot be returned, sales are final once the files have been downloaded, except where the law requires otherwise. If a file is faulty or will not open, contact us and we will fix it, replace it, or refund you if we cannot.

Can I share the files or use them in my business?

The licence is for personal use. You may not resell, share or redistribute the files or use the designs in products for sale. See the terms.

Are the planners medical advice?

No. They are organisational tools. References to ADHD describe the design approach and are not medical advice, diagnosis or treatment. Planners for legal, financial and home topics are for record-keeping and planning only, not professional advice.

Can I try one first?

Yes. Most planners have a free 3-page sample on the free samples page.

How do I contact you?

Use the contact form or email [email protected].

More questions? Contact us.